Your Local Dry Cleaning
Each Lapels Dry Cleaning store is locally owned by individual owners under the Lapels Franchise. Each store provides customers quality franchise standards and also a little unique experience specific to the location that customers know and trust.
The Lapels Dry Cleaning stores located in Wilmington, North Andover, and Concord MA, are owned by Lan Nguyen. We help busy working professionals maintain their professional look without having to lift a finger all while saving the environment.
We are an award-winning, full service dry cleaner dedicated to providing 100% non-toxic dry clean, superior quality, convenience, friendly and professional services to our customers. Your satisfaction is our priority and we use the latest technology to provide you environmentally-friendly cleaning, expert pressing, and detailed inspection to insure you receive the utmost in quality.
We’re always available when you need us — Lapels is open 7 days a week, with a 24 hour drop box, 24H pick-up kiosk (Concord location) and convenient drive-through service (Wilmington). We also offer same day service!
Service with a smile is what you can expect when you come into Lapels Dry Cleaning, where every client is a VIP and satisfaction is always guaranteed.
2017 – 2020
Why Choose Lan’s Lapels
There is a scientific reason why clothes look and feel better with Lapels® powered by GreenEarth®.
The GreenEarth® Cleaning process uses liquid silicone in place of petrochemicals. (Essentially liquified sand) silicone is non-hazardous and non-toxic to the environment (liquid silicone is also the base ingredient in many everyday shampoos, conditioners and lotions). When released into the environment, it safely breaks down into the three natural elements it is made from: sand (SiO2), trace amounts of water, and carbon dioxide. This means there’s nothing to spoil the air, contaminate the soil, or pollute the water
GreenEarth® is safe for people too, it is very gentle on clothes. You can actually see and feel the difference it makes. Colors don’t fade and whites don’t gray or yellow the way they do in traditional dry cleaning, even after repeated cleanings. Fabrics are smooth and silky and sweaters feel soft and supple again. Everything just feels better.
True Wet Cleaning
Wet cleaning is a non-toxic, environmentally safe alternative to dry cleaning. It utilizes computer-controlled washing machines, biodegradable soaps and conditioners, and finishes the dry process by using special moisture sensitive dryers.
We say ‘true’ because only a tiny fraction of Dry Cleaners are using real wet cleaning machinery. Most Dry Cleaners say they wet clean, but what they actually have is the same household type washing machines.
Wet cleaning has shown to produce whiter whites, is easier to remove water based stains and performs better than “perc” for some items such as heavily soiled garments.
Our Guarantee of Satisfaction
Lan’s Lapels’s goals are to make your life easier and we always want you to look your best. Every dry cleaner talks about how good their quality and service is. But do they guarantee it like we do? We are so proud and confident in our products that we wish to extend this guarantee to you, our most valued client:
- Double Your Money Back GUARANTEE- No Kidding!
Upon receipt of any item that does not meet your expectations, just bring it back within a week. We will redo it FREE of charge! If we still can’t meet or exceed your expectations then we will credit your account or refund you twice the cost you paid to have the garment cleaned.
- If you are not completely satisfied with our Wash-Dry-Fold product and we cannot quickly and satisfactorily address any issue you have, then simply let us know within two weeks and we will refund your entire month’s membership fee.
- We Replace Any Missing/Broken Buttons on your shirt for FREE (Applies to shirt laundry services.)!
Are you mad when a laundered shirt comes back from the cleaners with a missing or broken button? With us, you will get the shirt cleaned and we will fix any buttons that are broken or missing for FREE. Our policy with this boutique service is for you to have complete peace of mind when we handle your shirts. It will come back good as new and perfectly inspected to the highest expectation. Simply take it home and enjoy!