Your Local Dry Cleaning
Each Lapels Dry Cleaning store is locally owned by individual owners under the Lapels Franchise. Each store provides customers quality franchise standards and also a little unique experience specific to the location that customers know and trust.
The Lapels Dry Cleaning stores located in Wilmington, North Andover, and Concord MA, are owned by Lan Nguyen. We are an award-winning, full service dry cleaner dedicated to providing 100% non-toxic dry clean, superior quality, convenience, friendly and professional services to our customers. Your satisfaction is our priority and we use the latest technology to provide you environmentally-friendly cleaning, expert pressing, and detailed inspection to insure you receive the utmost in quality.
We’re always available when you need us — Lapels is open 7 days a week, with a 24 hour drop box, 24H pick-up kiosk (Concord location) and convenient drive-through service (Wilmington). We also offer same day service!
Our broad portfolio of services provides one-stop shopping for dry cleaning, tailoring & alterations, shoe repair, tuxedo rentals, leather/fur cleaning, area rug cleaning, and Wash/Dry/Fold. All of these services are also available through Lapels Corporate Valet Service which provides free pick-up and delivery services to hundreds of companies along the Rte 128 corridor.
Service with a smile is what you can expect when you come into Lapels Dry Cleaning, where every client is a VIP and satisfaction is always guaranteed.
2017 – 2020
Why Choose Lan’s Lapels
There is a scientific reason why clothes look and feel better with Lapels® powered by GreenEarth®.
The GreenEarth® Cleaning process uses liquid silicone in place of petrochemicals. (Essentially liquified sand) silicone is non-hazardous and non-toxic to the environment (liquid silicone is also the base ingredient in many everyday shampoos, conditioners and lotions). When released into the environment, it safely breaks down into the three natural elements it is made from: sand (SiO2), trace amounts of water, and carbon dioxide. This means there’s nothing to spoil the air, contaminate the soil, or pollute the water
GreenEarth® is safe for people too, it is very gentle on clothes. You can actually see and feel the difference it makes. Colors don’t fade and whites don’t gray or yellow the way they do in traditional dry cleaning, even after repeated cleanings. Fabrics are smooth and silky and sweaters feel soft and supple again. Everything just feels better.
True Wet Cleaning
Wet cleaning is a non-toxic, environmentally safe alternative to dry cleaning. It utilizes computer-controlled washing machines, biodegradable soaps and conditioners, and finishes the dry process by using special moisture sensitive dryers.
We say ‘true’ because only a tiny fraction of Dry Cleaners are using real wet cleaning machinery. Most Dry Cleaners say they wet clean, but what they actually have is the same household type washing machines.
Wet cleaning has shown to produce whiter whites, is easier to remove water based stains and performs better than “perc” for some items such as heavily soiled garments.
Lapels’s Guarantee of Satisfaction
Lan’s Lapels’s goal is to make your life easier. We are so proud and confident in our products that we wish to extend this guarantee to you, our most valued customer:
- Upon receipt of any item that does not meet your expectations, just bring it back within a week. We will redo it! If we still can’t meet or exceed your expectations then your money will be refunded.
- If you are not completely satisfied with our Wash-Dry-Fold product and we cannot quickly and satisfactorily address any issue you have, then simply let us know within two weeks and we will refund your entire month’s membership fee.
- There is NO RISK to you!